Shipping Policy Overview

At ORIVA, we are committed to delivering your order as efficiently as possible. This Shipping Policy explains our order processing, shipping times, and delivery terms.

​

Processing Time

All orders are processed within 1–3 business days (Monday through Friday).

After processing, your order will be shipped and you will receive a confirmation email with tracking information.

​

Shipping Time

Estimated delivery times:

• United States: 7–15 business days

• International: 10–20 business days

Delivery times may vary depending on location, customs processing, holidays, or carrier delays.

​

Shipping Costs

We offer free standard shipping on all orders within the United States.

International shipping fees are calculated at checkout based on the destination.

​

Order Tracking

Once your order has been shipped, you will receive a tracking number via email (orivastr@gmail.com).

This tracking number can be used to monitor your order status.

​

Delays

Delays may occur due to high demand, customs clearance, or carrier-related issues. We appreciate your understanding in such cases.

​

Incorrect Address

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is provided:

• We are not responsible for lost packages

• Additional shipping fees may apply for reshipping

• ​

Lost or Stolen Packages

ORIVA is not responsible for lost or stolen packages that are confirmed as delivered.

Customers should contact the shipping carrier directly in such cases.

​

Customs, Duties, and Taxes

International orders may be subject to customs duties or taxes. These charges are the responsibility of the customer.

​

Contact Us

For any questions regarding shipping, please contact:

Email: orivastr@gmail.com
Store: ORIVA

​

​