top of page

Privacy Policy

​

To use some of our applications or websites, we may ask you to provide your name, email, weight, height, fitness level, areas of improvement, dietary preferences, and answer other onboarding questions depending on the application or web products you choose within our ecosystem (for example, some mental wellness information may be required to use our mental wellness app). In some of our applications, you may skip certain onboarding questions by tapping “Skip” or a similar option.

We may also automatically collect from your device: language settings, IP address, time zone, device type and model, device settings, operating system, and other technical information. We need this data to provide our services (for example, to create certain product features), analyze how our customers use the application (for example, to understand whether customers use newly launched features), and to deliver advertisements. In most cases, you can influence this processing by limiting it through our privacy features available on our websites and/or applications.

Read our Privacy Policy below to learn more about what we do with your data (Section 2) and what privacy rights are available to you (Section 4). Depending on your region and the product you choose, we strive to provide various privacy controls and rights. For example:

  • Control online tracking through privacy settings in our apps or websites

  • Opt out of selling/sharing data (as defined by certain U.S. laws)

  • Request data access or account deletion

  • Exercise other privacy rights

When available, these features will be clearly displayed in footers, menus, or profile sections within our products. Our goal is to provide most of these rights as self-service privacy tools accessible through simple interactions with our interface (if you have difficulty finding them, contact us).

If you still have questions or wish to exercise your privacy rights, contact us at orivastr@gmail.com

​

​

Privacy Policy Overview

​

This Privacy Policy explains what personal data is collected when you use our mobile apps, websites, and services ("Service"), and how that data is processed.

By using the Service, you confirm that:
(i) you have read, understood, and agree to this Privacy Policy and data processing; and
(ii) you are over 18 years old.

If you do not agree, do not use the Service. In that case, you must:
(a) delete your account and request data deletion;
(b) cancel subscriptions via Apple, Google, or other platforms; and
(c) delete the application from your devices.

Any translation from English is provided for convenience. In case of conflict, the English version prevails and is legally binding.

​

Contents

​

  • Categories of personal data we collect

  • Purpose and legal basis of processing

  • Data sharing

  • Your privacy rights

  • Age limitations

  • International transfers

  • Policy updates

  • Data retention

  • Data controller

  • Contact information

  • ​

1. Categories of Personal Data We Collect

​

We process data:

(i) you provide directly (e.g., onboarding, emails, interactions),
(ii) received from third parties (e.g., Apple login, health apps),
(iii) collected automatically (e.g., IP address, cookies, devices like ORIVA Band).

​

1.1 Data Provided by You

​

1. Identifiers
Name, phone, email (provided during registration, purchases, or contact).

2. Onboarding & Product Data
Includes:

  • General info (age, gender, etc.)

  • Fitness & wellness data (height, weight, workouts, sleep, nutrition)

  • Special health data (e.g., diabetes plans, requiring consent)

3. ORIVA Store Purchase Data
Delivery address, product size, preferences.

4. Payment Information
Processed via third parties. We do not store full credit card details.

5. B2B Data
Company name, role.

6. Coach Conversations
Messages, feedback, goals, images.

7. Support Messages
Information shared via forms or email (orivastr@gmail.com).

​

1.2 Data from Third Parties

​

1. Apple ID
Name and verified email.

2. Health Apps (Apple Health / Google Fit)
With consent, we access fitness data like steps, calories, workouts.

​

1.3 Automatically Collected Data

​

1. Activity Data
App usage, workouts, engagement.

2. Device & Location Data
IP, OS, device model, network.

3. Advertising IDs
IDFA / AAID.

4. Cookies & Tracking Technologies
Used for performance, ads, personalization.

2. Purpose and Legal Basis

​

We use data to:

  • Provide and improve the Service

  • Personalize experience

  • Process payments

  • Communicate with users

  • Run marketing and ads

  • Prevent fraud

  • Comply with laws

Legal bases include:

  • Contract performance

  • Consent

  • Legitimate interest

  • Legal obligations

​

3. Data Sharing

​

We may share data with:

  • Cloud providers (e.g., hosting services)

  • Analytics tools

  • Payment processors

  • Communication platforms

  • Marketing partners

  • Legal authorities (if required)

  • Business partners or affiliates

​

4. Your Privacy Rights

​

You have the right to:

  • Access and correct your data

  • Request deletion

  • Understand how your data is used

  • Restrict or object to processing

  • Opt out of marketing

  • Request data portability

To exercise your rights, contact:
orivastr@gmail.com

​

5. Age Limitation

We do not knowingly process data of users under 18.

​

6. International Transfers

Data may be transferred internationally with proper safeguards.

​

7. Changes to This Policy

We may update this policy. Continued use means acceptance.

​

8. Data Retention

We keep your data as long as necessary for service and legal purposes.

​

9. Data Controller

ORIVA is the data controller.

​

10. Contact Us

For any questions regarding this Privacy Policy or your data, contact:
orivastr@gmail.com

Last updated: May 13, 2024

bottom of page